Shipping
Here are all the delivery methods offered in our shop, with their prices including VAT according to your basket total and destination. At the "Shipping" step of checkout, only the methods available for your address are shown, with their exact price.
Shipping rates
Standard letter (no tracking)
48 to 72 business hours to your home. Ordinary post without tracking number.
| Destination | Basket total | Shipping cost |
|---|---|---|
| Mainland France | up to €9.99 | €2.90 |
Tracked letter – France
48 to 72 business hours to your home - without signature
| Destination | Basket total | Shipping cost |
|---|---|---|
| Mainland France, French overseas territories | up to €3.99 | €3.90 |
| €4.00 to €19.99 | €4.90 | |
| €20.00 to €29.99 | €5.90 | |
| €30.00 to €99.99 | €6.90 | |
| Monaco, Andorra | up to €3.99 | €6.90 |
| €4.00 to €19.99 | €7.90 | |
| €20.00 to €29.99 | €8.90 | |
| €30.00 to €99.99 | €9.90 |
Tracked letter – International
3 to 7 business days to your home - without signature
| Destination | Basket total | Shipping cost |
|---|---|---|
| Europe | up to €3.99 | €8.10 |
| €4.00 to €5.99 | €9.90 | |
| €6.00 to €18.99 | €11.90 | |
| €19.00 to €99.99 | €17.90 | |
| from €100.00 | Free | |
| Canada | up to €3.99 | €8.10 |
| €4.00 to €5.99 | €9.90 | |
| €6.00 to €18.99 | €11.90 | |
| from €19.00 | €17.90 |
Mondial Relay (pick-up point)
3 to 5 days from when the parcel becomes available.
| Destination | Basket total | Shipping cost |
|---|---|---|
| Mainland France, Belgium, Luxembourg | up to €48.99 | €5.90 |
| from €49.00 | Free |
Colissimo – France (no signature)
48 business hours to your home
| Destination | Basket total | Shipping cost |
|---|---|---|
| Mainland France | up to €19.99 | €12.90 |
| €20.00 to €99.99 | €14.90 | |
| Monaco, Andorra | up to €19.99 | €15.90 |
| €20.00 to €99.99 | €17.90 |
Colissimo Eco – French overseas territories (no signature)
up to 22 days to your home (indicative time, excluding customs processing)
| Destination | Basket total | Shipping cost |
|---|---|---|
| French overseas territories | up to €19.99 | €15.90 |
| €20.00 to €99.99 | €19.90 |
Colissimo International (with signature)
3 to 8 business days to your home (indicative time, excluding customs processing)
| Destination | Basket total | Shipping cost |
|---|---|---|
| Europe | up to €19.99 | €21.90 |
| from €20.00 | €24.90 |
Free home delivery
Free home delivery!
| Destination | Basket total | Shipping cost |
|---|---|---|
| Mainland France, Monaco, Andorra, French overseas territories | from €100.00 | Free |
Free shipping
Shipping is free from €49 to a Mondial Relay pick-up point (mainland France, Belgium, Luxembourg), from €100 for home delivery in mainland France, Monaco, Andorra and the French overseas territories, and from €100 by tracked letter to every European country we ship to.
Preparation and delivery times
Orders are prepared and shipped once payment has been received; for payment by bank transfer or cheque, the lead time starts when the payment is actually received. Allow 2 to 15 working days between your order and delivery, depending on the carrier chosen and product availability. Parcels are carefully packed and protected for the transport of fragile products.
Countries we deliver to
- Mainland France, Monaco and Andorra: Andorra, France, Monaco
- French overseas territories: French Guiana, French Polynesia, French Southern Territories, Guadeloupe, Martinique, Mayotte, New Caledonia, Réunion, St. Barthélemy, St. Pierre & Miquelon, Wallis & Futuna
- Europe: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye, Ukraine, United Kingdom
- North America: Canada
For returns, see our Returns and exchanges page.